Call Center, Sales and Presentation Skills Training
Tel:  905-567-8432
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Mike Aoki, Speaker, Trainer, Author

Working with Mike:

  • About Mike
  • Client list

For Managers of Corporate Training

Call center training to help you: 

  • Upsell on inbound phone calls
  • Deal with irate callers
  • Provide better customer service
  • Run more productive call center staff meetings
  • Coach online Agents more effectively

Retail/B2C sales training to help you: 

  • Coach your retail sales team
  • Improve your face to face sales skills
  • "Work a room" and meet new prospects

Presentation skills training to help you: 

  • Design and deliver better business presentations
  • Turn free speeches into paid clients


Contact us at:

_Reflective Keynotes Inc.
6975 Meadowvale Town Centre Circle, Unit 9, Suite 114,
Mississauga, Ontario, Canada,
L5N 2V7

Tel:  905-567-8432
Email:  info@reflectivekeynotes.com

Or, use our convenient online contact form

_What people are saying about Mike Aoki's training seminars:

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“Mike designed an advanced level seminar for our staff. It was exaclty what we wanted and needed and helped us identify best practices in the most challenging area of our work. Mike is adaptive, engaging and great to work with.”

Brian Maltman, Executive Director, General Insurance OmbudService

Copyright 2001-2012 Reflective Keynotes Inc., Mississauga, Ontario, Canada