Our Clients Include:

Our Newsletter:

 

Sign up for our complimentary newsletter for more call center, sales and presentation skills tips:

 

Call center training to help you:
Upsell on inbound phone calls
Deal with irate callers
Provide better customer service
Run more productive call center staff meetings
Coach online Agents more effectively
 

Sales training to help you:
"Work a room" and meet new prospects
Make better sales presentations
Coach your retail sales team
 

Presentation skills training to help you:
Design and deliver better business presentations
Turn free speeches into paid clients
 

Motivational speeches to help you:
Kick off your sales rally, conference or convention
 

An expert you can interview on radio, TV and print:
Re-printable articles and white papers on call center skills, sales skills and presentation skills
Mike Aoki's background
 

What makes us different?
We heavily customize our speeches and workshops to suit your organization so they have more “real world” impact for your call center or sales team.

Client benefits include:
Improved sales results,
Improved client satisfaction and loyalty, and
Increased ability to lead and manage a sales or call center team

Who are our clients?
Companies such as Telus Mobility, Rogers Wireless and Pitney Bowes trust Mike to train their staff.
Organizations such as the Canadian Institute of Management and the Business Development Bank of Canada have featured Mike at their conferences.

 

Copyright © 2001-2008 Reflective Keynotes Inc. Toronto, Canada. All rights reserved unless otherwise noted