Call Center, Sales and Presentation Skills Training
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        Mike Aoki, Speaker, Trainer, Author

        Working with Mike:

        • About Mike
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        Presentation Skills Training Seminars

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        1) "Designing and Delivering Persuasive Presentations"

        Don't let poor presentation skills keep you from getting ahead. It isn't enough to be intelligent or technically proficient at your job. Today, more than ever, good presentation skills are essential for your career.

        In this workshop, you will learn:
        • How to control nervousness using breathing techniques and body language to increase your confidence level
        • Improv techniques that increase your energy level and make you a more dynamic speaker
        • How to use eye contact and body language to establish rapport and build trust with your audience members
        • Techniques to improve your vocal variety and increase your ability to persuade your audience to take action
        • Tips on the best way to use audiovisual equipment to enhance your presentations for maximum impact
        • How to structure your presentation using “headlines” and “buy in statements” to move your audience to action
        • How to handle a “Question and Answer” session including the secret to ending a “Q&A” session on a positive note


         
        2) "How to turn FREE speeches into PAID clients"

        Are you tired of cold calling?  Do you need to attract more clients, increase your industry profile and establish yourself as an expert?  Here's the secret:  Become a great public speaker!

        In this workshop, you will learn:
        • 3 "behind the scenes" reasons why you should be giving speeches to promote your business
        • 5 simple questions you must ask before accepting a speaking engagement.  Do this and eliminate unpleasant surprises that could derail your business.
        • 3 ways to attract new clients without turning your speech into an annoying sales pitch.


         
        3) "The Seven Deadly Sins of Sales Presentations"

        Making even one of these mistakes will cause a client to lose interest.

        In this workshop, you will learn:
        • The seven deadly sins of sales presentations and how to avoid them
        • Three keys for gaining support for your product or service. Learn additional presentation techniques to gain support from senior management
        • Key phrases you can use to re-direct discussions that have gone off track
        • The five most common sales objections and how to pre-empt them during your presentation
        • How to handle a “Question and Answer” session including the secret to ending a “Q&A” session on a positive note.


        More information about our training seminars:

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        These in-person workshops can be booked as either a half-day or full-day training session.  The full-day session allows more time for participants to practice their new skills.

        These workshops can be customized for your organization and held at your location. The suggested class size is 8-16 participants to allow maximum interaction.

        We can also custom-design a workshop for new product launches, new hire training and call quality contact standards. There are also two-hour webinar versions of these courses available.


        Contact us at:

        _Reflective Keynotes Inc.
        6975 Meadowvale Town Centre Circle, Unit 9, Suite 114,
        Mississauga, Ontario, Canada,
        L5N 2V7

        Tel:  905-567-8432
        Email:  info@reflectivekeynotes.com

        Or, use our convenient online contact form

        _What people are saying about Mike Aoki's training seminars:

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        _ "I hired Mike to train the Faculty members of four of our campuses in Ontario. Mike delivered a proprietary training program. The feedback from the trainees were excellent.

        Mike always arrives well ahead of time and is very well prepared. Mike's ability to improvise amazed me. He is amusing and is able to keep the attention of the trainees. I recommend Mike to deliver training that bring business results!”

        Ranil Herath, President, CDI College Hamilton Downtown Campus

        Copyright 2001-2012 Reflective Keynotes Inc., Mississauga, Ontario, Canada