Contact Center, Sales and Presentation Skills Training
For Managers of Corporate Training
Presentation Skills Training
For Meeting Planners
Mike Aoki, Speaker, Trainer, Writer
Working with Mike:
Call Center Sales Skills
10 Tips to Create a Sales Focused Call Center
12 Tips to Improve Your Call Center Sales Results
Call Center IVRs: Has It Really Come Down to This?
How to Motivate Your Call Center Agents
Coaching Call Center Teams
Five Tips for Better Call Center Huddles and Meetings
Gen Y Challenges Employee Training
Handling Irate Callers
10 Tips for Handling Irate Callers
Should I Begin My Presentation With a Joke?
7 Tips to Reduce Your Fear of Public Speaking
Be Aware of Audience Diversity
Don't Embarrass Yourself at Your Next Company Event
Don't Take Chances With Your Speaker Introduction
Contact us at:
Reflective Keynotes Inc.
6975 Meadowvale Town Centre Circle, Unit 9, Suite 114,
Or, use our
convenient online contact form
What people are saying about Mike Aoki's keynotes speeches
and training seminars:
“I am pleased to recommend Mike as a speaker and as a trainer. I had the pleasure of participating in one of Mike's interactive training sessions at one of our early morning networking meetings.
Mike was able to quickly communicate in an easy going style that was both energizing and interactive for everyone in our group. His training techniques were fun and insightful.
Stuart Manley, President, ChannelPoint Inc.
Copyright 2001-2015 Reflective Keynotes Inc., Mississauga, Ontario, Canada