CONTACT CENTRE SALES & CUSTOMER SERVICE TRAINING
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A contact centre expert, Mike Aoki has written for the following publications:

"Create a Sales Incentive Program for Your Center in 3 Easy Steps" in the Contact Center Pipeline blog

"Practical Ways to Drive Agent Engagement" in Contact Management magazine

"Employee Engagement: Little Things Make a Big Difference!" in the Injixo.com blog

"Common Analytics Mistakes That Lead to Higher Agent Attrition" in the LANtelligence.com blog

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Contact

Reach Mike Aoki directly at:
Tel:  905-567-8432
​​Email:  mike@reflectivekeynotes.com
​Reflective Keynotes Inc.
6975 Meadowvale TCC, Unit 9, Suite 114, 
Mississauga, Onta
​rio, Canada, ​L5N 2V7
Copyright 2023 Reflective Keynotes Inc., Mississauga, Ontario, Canada
  • Home
  • Training
    • Sales Training
    • Customer Service Training
    • Coaching Training
  • Speaking
  • Articles
    • Media Coverage
  • About
  • Contact